** Due to int. shipping uncertainty, orders are currently limited to US only. Thanks for understanding </3
The average time it will take to ship out most non-preorder items is 2-4 business days, excluding holidays and weekends.
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- Please note that preorder items can take several months to ship out and can run into unexpected delays during manufacturing. I will be transparent about any changes and post updates on the preorder progress page.
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- If you order a non-preorder item alongside a preorder item, they will all be shipped out at once when the preorder item is ready. If you want to avoid waiting, please order them seperately or they will be shipped at once.
All orders will have tracking and ship from Atlanta, GA, USA.
For international orders, I am not responsible for delays that may occur due to customs.
It is the customer's responsibility to double check that their information is correct. If a package is returned due to customer error, it is the customer's responsibility to pay for reshipment
Returns and Cancellations
If you would like to cancel an order, please contact me immediatly. Cancellations for ready-to-ship items must be made prior to shipment.
Cancellations for preorder items must be made before the preorder window closes, as preorder funds are used to pay for the production of the items.
Once an item has shipped or is in production, you may not request cancellation.
I do not accept refunds or returns on orders that were shipped with correct, undamaged items. Please be sure of your purchase before ordering.
Lost and Misplaced Orders
I am not responsible for items that are lost after dropping them at the postal office as I have no control over them from that point, therefore I cannot replace or refund in these events. I am, however, happy to help with filing a claim if possible.
If you have any further questions, please contact me.